Our Facility Pro Collision CARSTAR is an 11,000 square foot collision repair facility located in Red Deer, Alberta. We have ample customer parking and a clean and modern reception area for our customers. We have a well lit, fenced, and secure storage area for numerous vehicles. Our facility has a monitored security system. We are equipped with a drive in appraisal bay for poor weather, where our appraisers can complete an accurate damage appraisal. Our production facility is state of the art, with abundant space for completing collision repairs. Our Goal Our goal at Pro Collision CARSTAR is to meet and exceed our customers' expectations by conducting ourselves with high standards, ethics, and consistency. Insurance Claims Pro Collision CARSTAR works with all major insurance companies on your behalf. At Pro Collision CARSTAR, we pride ourselves on building and maintaining strong relationships with our insurance and broker partners. These insurance relationships guarantee that our customer's claims will be handled in a prompt and ethical manner. Pro Collision CARSTAR has individuals with experience in handling insurance claims and we can help make your claim be as simple and straightforward as possible. We also have direct repair relationships with numerous insurance companies, which can speed up the claims process. CARSTAR Automotive Canada While Pro Collision CARSTAR is Central Alberta's leading collision repair facility, we are affiliated nationally with CARSTAR Automotive Canada. CARSTAR is the nation's largest collision repair franchise, with locations throughout Canada and the United States. CARSTAR collision facilities are independently owned and operated and maintain the strictest requirements in quality of work, training, and most importantly, customer satisfaction. CARSTAR prides itself on its world-class ethics, standards and consistency when it comes to serving its customers. THE CARSTAR ADVANTAGE: The CARSTAR Canada network is the nation's largest collision repair franchise, providing the assistance and benefits that one would expect from the finest quality repair shop. One of the greatest benefits of the CARSTAR name is your ability to go to any of the over 100 CARSTAR locations in Canada and be confident that you will receive the same service and warranty. Other advantages:
In July of 2002 Pro Collision CARSTAR went through a rigorous audit with an independent third party auditor to achieve ISO 9000:2001 designation. ISO 9000 has become an international standard for quality management. Companies must adhere to strict policies that govern the way they do business and maintain these policies in order to be ISO 9000 recognized. The underlying principles behind the ISO 9000 system is to fulfill the customer's quality expectations and to meet/exceed applicable regulatory requirements, while increasing customer satisfaction and achieving continual improvements of performance. Pro Collision CARSTAR is very proud of the ISO 9000 status, and works hard to continually improve and uphold their status. For more information feel free to check out at http://www.iso.ch Training Pro Collision CARSTAR is committed to continuous improvement with our business. This applies to sales, administration, and production areas. In an effort to provide our customers with the best possible service, our team continues to update our skills and knowledge through the use of outside training courses, seminars, interactive distance learning (satellite training), and CARSTAR sponsored training opportunities. Services For a complete list of the services Pro Collision CARSTAR provides, please see our services page. Air Miles You can earn AIR MILES when you take your vehicle to Pro Collision CARSTAR for repair services. If you have your vehicle repaired at Pro Collision CARSTAR and the damages total over $500.00, you will receive 100 AIR MILES. Pro Collision CARSTAR is open Monday through Friday, from 8:00am - 5:00pm. About Us | Job Opportunities | Services | Warranty | Community Involvement | Customer Testimonials | Contact Us | Home Website Designed & Maintained by Internet Entrepreneurs Inc. |